Contact Us
Call Us:
Questions and comments regarding all branches can be directed to our Call Center:
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. CST
Local: (832) 688 - 1000
Toll Free: (800) 822 - 4328
Mailing Address:
9621 W. Sam Houston Parkway N.
Houston, TX 77064
Fax Us:
All forms or applications may be faxed directly to our Call Center at (832) 688 - 1020.
Email Us:
Email Member Service if you have any questions about our products/services.
Lost or Stolen ATM Card or VISA Check Card:
Monday - Friday, 8:00 a.m. - 5:00 p.m. CST – Call: (832) 688 - 1000 or (800) 822 - 4328
After hours: (800) 554 - 8969
Email: Member Service
Lost or Stolen First Service Credit Card:
24-Hour Cardmember Services
(866) 552 - 8855
TDD – (888) 352 - 6455
Outside the U.S. – (701) 461 - 1922 (COLLECT)
