Grow your career with First Service Credit Union

First Service Credit Union is a Houston-based financial institution dedicated to providing financial services that enhance our members' lives. As a not-for-profit financial cooperative, we are passionate about delivering an outstanding member experience. With a positive work environment and friendly atmosphere, employment with First Service is not just a job, but a career.

Certified Great Place to Work

Our people are our culture — and our success. We know supporting the entire person is essential to making an employee great. And we're proud that our employees think the same of us. Our employees have voted us one of Houston's Top Workplaces for six years in a row. Why do our employees love working at First Service? For starters, we're dedicated to putting people first — whether it's the member in front of us or our colleagues who work around us.

Great Benefits

We support our employees by providing benefits that help them through various life stages.

    Generous Health Insurance Plans including Medical, Dental, and Vision

    HealthiestYou™ Remote Physician Access

    Pre-Tax Flexible Spending Accounts

    Employer Paid Life Insurance and Disability Benefits with Optional Additional Coverage

    401(k) Retirement Plan with up to 6% Matching

    Unum Work-Life Balance Employee Assistance Program

    Paid Volunteer Time

    Educational Assistance and Tuition Reimbursement

    Discounted Credit Union Financial Products

Job Opportunities

This position delivers superior service to First Service members at all times. The ideal candidate will present a positive, efficient and professional front line atmosphere; leaving the member with the feeling they are our number one priority. He or she should treat all internal and external members with respect and courtesy.

Experience: Up to six months of experience in the banking industry and/or cash handling experience.

Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Analytical ability to quickly assess member’s financial needs and offer solutions.

This position delivers superior service to First Service members at all times. The ideal candidate will present a positive, efficient and professional front line atmosphere; leaving the member with the feeling they are our number one priority. He or she should treat all internal and external members with respect and courtesy.

Experience: Up to six months of experience in the banking industry and/or cash handling experience.

Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Analytical ability to quickly assess member’s financial needs and offer solutions.

 

This position delivers superior service to First Service members at all times. The ideal candidate will present a positive, efficient and professional front line atmosphere; leaving the member with the feeling they are our number one priority. He or she should treat all internal and external members with respect and courtesy.

Experience: Up to six months of experience in the banking industry and/or cash handling experience.

Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Analytical ability to quickly assess member’s financial needs and offer solutions.

A Residential Mortgage Loan Originator (RMLO) provides professional mortgage services to members related to financing the purchase of residential real property and the refinancing of existing mortgages secured by residential real property. RMLOs work independently making sales calls on existing and potential member referral sources. Typical referral sources, with whom an RMLO will seek to develop business relationships, including Realtors, home builders, land developers, real estate attorneys, accountants, financial consultants, real estate appraisers, and credit union employees. This is a sales position that may involve working outside the office to represent eCU at business development functions and community events; visiting the offices of member referral sources; and meeting with loan applicants at a location convenient for them.

Experience: One year to three years of similar or related experience.

Education: (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

This position accommodates member needs via telephone, fax, and live chat request including loans and account services. As well as cross selling of First Service products and services.

Experience: Minimum two years call center experience, preferably in a credit union environment

Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

 

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

The Marketing Coordinator (Affiliated Services) develops and implements strategic marketing plans to promote the companies owned and affiliated with First Service Credit Union.This position assists in the project creation, management, and final production of marketing deliverables that achieve the organizational goals for these companies. The coordinator serves as a champion for First Service's workplace culture.

Experience: Three years to five years of similar or related experience with strong written and verbal communication skills and the ability to build strong relationships both inside and outside the credit union. Experience managing social media is preferred.

Education: Equivalent to a college degree (BS or BA in a relevant field).

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Analytical ability to quickly assess member’s financial needs and offer solutions.

The Digital Marketing Manager oversees the planning, design, and execution of all digital marketing and member experiences for First Service Credit Union and its affiliated companies.By devising digital strategies,  and managing the execution for all digital marketing with the goal of meeting or exceeding the objectives and tactics set by Senior Management. The Digital Marketing Manager serves as a champion for First Service's workplace culture.

Experience: Five or more years with digital marketing experience in a professional setting. Two or more of those years in a management role is preferred with strong written and verbal communication skills. Excellent time management skills and the ability to schedule work activities so deadlines are met and goals are accomplished in a timely and organized manner. Experience developing and executing a digital strategy to include a company's social media platforms, SEM campaigns, and SEO is required. Requires experience with website design and development. Must have experience working with Content Management Systems (CMS). Understanding of frameworks like Bootstrap or Foundation is preferred. Familiarity with prototyping tools like InVision is preferred. Experience using CSS frameworks like LESS or SASS is preferred. Experience with writing and implementing JavaScript (jQuery) is preferred. Ability to code responsive web pages in HTML and CSS by hand is preferred. Experience with Adobe Creative Suite products is preferred.

Education: A college degree in marketing or a related field is required.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

The Branch Manager will direct, provide general direction, team leadership, support, and operational management for a branch office to meet credit union goals. Assist with the development, modification and implementation of procedures for daily branch operations. Assure the financial service needs of each member are promptly, accurately, and courteously fulfilled. Responsible for the maintenance and security of the branch facility and its contents.

  • Actively pursues new business opportunities in the community, gives presentations, and develops new member relationships.
  • Participates in community activities, events and functions to further the strategic business plan of the credit union.
  • Responsible for overall branch performance regarding staff production and positive financial results.
  • Responsible for oversight of all daily branch operations.

Experience: Two years to five years of similar or related experience.
Minimum five (5) years experience in a full service financial institution or other retail
customer service profession with exposure to a variety of programs/products.
Three to five years lending background in a financial institution or related field.
Two or more years experience in developing new business or community involvement.

Education: A high school education or GED; college degree preferred.
Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

This position provides the Branch Manager with support, assistance and leadership regarding all aspects of branch operations to ensure superior service is provided to all internal and external members. Assure the financial service needs of each member are promptly, accurately, and courteously fulfilled.

  • Responsible for the maintenance and security of the branch facility and its contents in the absence of the Branch Manager.
  • Responsible for maintaining vault and ATM cash, as well as all consigned items at the Branch.

Experience: One year to three years of similar or related experience.

Education: A high school education or GED; one to two years college preferred. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Analytical ability to quickly assess member’s financial needs and offer solutions.

Reporting to the Chief Administrative Officer, the Recruiter directs the full-cycle recruiting process for the credit union and its subsidiaries. Serves as a champion for First Service's workplace culture. 

Maintain job descriptions; post job openings; screen resumes and job applications; direct the selection and recruitment of employees, temporary employees, and interns; set up interview appointments; solid ability to conduct different types of interviews; provide direction to hiring managers about the interview process; administer appropriate proficiency tests to job applicants; perform reference and background checks; develop relationships with external employment sources; coordinate start dates with hiring manager and training department; create / maintain recruiting reports; conduct exit interviews.

Three or more years of recruiting experience in a professional setting. A college degree in a relevant field is required. Must maintain a high level of confidentiality at all times. Requires a high level of problem solving capabilities as well as curiosity, self-motivation and adaptability. Requires the ability to multi-task and prioritize in a deadline driven environment. Requires strong written and verbal communication skills. Requires excellent time management skills and the ability to schedule work activities so deadlines are met and goals are accomplished in a timely and organized manner. Requires exceptional attention to detail that is evident in all work. Requires strong work ethics and the ability to work with a fast-paced team. Must be passionate about your personal growth and learning.Must have a working knowledge of employment and interviewing practices.  Must have working knowledge and proficient use of Microsoft Office products, including Word, Excel, and Outlook. 

EOE

Apply Now

We'd love for you to join our team! Fill out the form below to apply for one of our available positions.

Don't see a position you're looking for? Go ahead and send us your resume! We'll hold onto it and may consider in for positions as they become available.

 
 
 
 
 
 
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