Woodlands branch building front

The Woodlands Branch

9110 Grogans Mill Rd, The Woodlands, TX 77380
Please note: The most convenient way to access the branch is by parking near the flag pole.

Branch Hours

Monday 8:00 AM - 4:30 PM

Tuesday 8:00 AM - 4:30 PM

Wednesday 8:00 AM - 4:30 PM

Thursday 8:00 AM - 4:30 PM

Friday 8:00 AM - 4:30 PM

Saturday Closed

Sunday Closed

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Branch Services

  • ATM Access
  • Visa Card Instant Issue
  • Visa Gift Cards
  • Notary Services
  • Medallion Signature

Your Local Credit Union

The Woodlands branch is located inside the Baker Hughes building near Hughes Landing off the Lake Front. Members can access the branch through the main entrance of the Baker Hughes building, as the branch is located by the security desk. The ATM is available when the building is open, which is from 8:00 AM to 4:30. Ask our Woodlands employees about the Virtual Branch inside, a popular feature the branch has to offer. For members living near Grogans Mill, Panther Creek, Alden Bridge, or Research Forest, then the Woodlands branch is the perfect fit for you is just around the corner.

2024 Holiday Hours

New Year's Day
Monday, January 1

Martin Luther King Jr. Day
Monday, January 15

Presidents' Day and Washington's Birthday
Monday, February 19

Memorial Day
Monday, May 27

Juneteenth
Wednesday, June 19 - The Woodlands branch only

Independence Day
Thursday, July 4

Labor Day
Monday, September 2

Veterans Day
Monday, November 11 - The Woodlands branch only

Thanksgiving Break
Wednesday, November 27 (Half Day) - South Texas Project branch only
Thursday, November 28 & Friday, November 29 - All Branches

Christmas Eve
Tuesday, December 24 - The Woodlands & South Texas Project branches only

Christmas Day
Wednesday, December 25

 

Meet the Branch Manager

  • Mady Gordon

    Branch Manager
    Mady started in the financial services industry in 2016. She joined First Service in 2021 and was promoted to assistant branch manager within six months. She currently serves as the branch manager for the Woodlands and Spring Cypress branches. When Mady’s not assisting members with their needs at the Woodlands branch, she likes to ride four-wheelers with her two sons, go dancing with her fiancé, and she’s an admitted shopaholic.
    Questions?
    EMAIL ME
  • Honey Balbino

    Assistant Branch Manager
    Honey Balbino has been with First Service Credit Union since July 2022, currently serving as the Assistant Branch Manager at the Woodlands Branch. Over the past two years, Honey has demonstrated adaptability and growth across multiple roles, including Contact Center Representative, Teller, and Vault Teller. Her dedication to improving in each position is her proudest achievement. Outside of work, Honey enjoys karaoke, spending time with her family, and picnicking at the beach. She is married with two children and is a proud pet parent to two dogs, Snow and Oreo.
    Questions?
    EMAIL ME

Meet a Mortgage Loan Originator

  • Vanessa Ortega

    Vanessa Ortega, NMLS #514192, has worked in the mortgage industry and with credit unions since 2008. Beyond helping others finance their dream home, she often lends a helping hand in her personal life as well. Vanessa and her family are avid volunteers in the community. She and her family can be found each year serving in the Thanksgiving Super Feast at the George R. Brown. After helping her community, she still has time to raise her 3 sons and care for her many rescued pets.
    If you have any questions, please contact Vanessa directly:
    Apply Now

Meet Our Wealth Management Professionals

Check the background of this firm on FINRA's BrokerCheck(Opens in a new window).

Schedule Appointment


  • Michael Alexander, CLU ChFC

    Financial Advisor / CUSO Financial Services, LP
    Mike has been helping families reach their financial goals for over 30 years. He is a designated Chartered Life Underwriter (CLU) and a Chartered Financial Consultant (ChFC). Nationally recognized, his focus remains on unwavering ethics, superior service, and exceptional professional knowledge for all seeking investment and insurance advice. Before becoming a Financial Advisor, Mike is proud to have served 21 years as a Naval Intelligence Officer. He received his undergraduate from Colorado State University and his M.A. from the University of Oklahoma. Mike is registered to sell securities, such as mutual funds, stocks, bonds, ETFs, UITs; and Life, Disability and Long Term Care Insurance products.

    Available by appointment at these branches:
    • Northwest
    • Spring Cypress
    • The Woodlands
    • Bastrop
    • Galleria
    • South Texas Project (Restricted Access)