The Safety Net Your Account Deserves

Yes. You can combine Overdraft Protection programs to ensure adequate coverage and peace of mind. If you have Overdraft Transfer protection combined with Courtesy Pay, we will always pay the overdraft by transfer method before using Courtesy Pay.

If you have established Overdraft Protection to transfer funds from your savings or line of credit, we will always pay the overdraft by this method before using Courtesy Pay.

Learn more about the overdraft protection options offered by First Service.

1. Once you’ve logged in to digital banking, navigate to Overdraft Transfer Protection under Accounts.
2. You will see a dropdown menu that shows all of your accounts that are eligible for overdraft protection.
3. Select the account for which you'd like to set up overdraft protection.
4. Once you've selected an account, you can Add, Delete, or Arrange the overdraft settings by following the prompts on screen.

Courtesy Pay is a service offered to checking account members and provides a limited level of protection from non-sufficient fund (NSF) fees for returned checks and declined ATM or debit card transactions. It is not a loan — it is a courtesy extended to qualified members in good standing to cover items, up to your eligible limit. We pay overdrafts at our discretion, which means that we do not guarantee that we will always authorize and pay any type of transactions.

No. The credit union is allowing you to overdraw your account to your Courtesy Pay limit as a non-contractual courtesy. This discretionary service can be withdrawn at any time by First Service.

Members over the age of 18 with accounts in good standing may qualify for Courtesy Pay when the account is opened for at least thirty days. Good standing means that there are no First Service loan obligations in default, there are no liens for any legal or administrative order, and the checking account balance is positive for at least 24 hours in any 30-day period.

You will only be assessed a service charge when you overdraw your checking account and Courtesy Pay covers the overdrawn amount. There is a standard Courtesy Pay fee of $30.00 per transaction when you overdraw your checking account. You can avoid paying this service charge if you bring your account positive within 24 hours of the negative transaction.

Checks and other transactions on a checking account with us are paid based on your available balance, and not the actual balance. 

Your actual balance is the actual amount of funds in the account (based on credits and debits posted to the account at that time).

Your available balance is generally equal to the actual balance, less the amount of any holds placed on recent deposits, holds placed for other reasons, and holds for pending transactions (such as debit card purchases) that we have authorized but that have not yet posted to the account.

If an item presented for payment against your account exceeds the available balance, we will treat it as an overdraft even if the actual balance exceeds the amount of the item.

Courtesy Pay will save you non-sufficient fund (NSF) fees and embarrassment from merchants when you make a mistake in your checkbook, have an unplanned expense, or run short on cash between paydays. Instead of returning checks unpaid, First Service may automatically pay them if you qualify.

The total amount you can overdraw using Courtesy Pay will depend on how long you have been a member and whether you have a direct deposit set up on your checking account.

Courtesy Pay Limits

Account Type	Length of Membership	Direct Deposit	Courtesy Pay Limit
Checking Account	Less than 1 Month	N/A	$0
	Less than 1 Year	No	$500
		Yes	$750
	More than 1 Year	No	$1000
		Yes	$1300

This is how Courtesy Pay will work:

1. You use your debit card or write a check from your checking account.
2. If funds are not available, and you have exhausted your other overdraft resources, Courtesy Pay will allow transactions to clear your account up to your eligible amount.
3. We will assess a $30 service charge for each transaction covered by Courtesy Pay.

You can avoid paying this service charge if you bring your account positive within 24 hours of the negative transaction.

With Courtesy Pay, you can avoid any inconvenience or fees from merchants when you make a mistake in your checkbook, have an unplanned expense, or run short on cash between paydays. Instead of returning transactions unpaid, First Service may automatically pay them and assess a $30.00 Courtesy Pay service charge for charges of $5.00 or more. If you do not opt in to Courtesy Pay or do not qualify, First Service will return any transactions unpaid and assess a $30.00 NSF service charge.

The Courtesy Pay service charge will not be applied to transactions of $5.00 or less that overdraw your account.

You can avoid paying the Courtesy Pay service charge if you bring your account positive within 24 hours of the negative transaction.

You can avoid paying the $30 Courtesy Pay fee by making sure your account is positive within 24-hours of the negative transaction.

You have up to 30 days to pay any overdrawn amount, including Courtesy Pay fees. However, depending on the situation, we can ask for repayment at any time. Any deposits you make will be applied to the overdrawn balance first.

This has no effect on your credit rating if you bring your overdrawn account to a positive balance in a timely manner, which we ask you to do within the required 30 days.